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Updated Source Problems Page (#285)
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@ -11,7 +11,7 @@ module.exports = {
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sidebarDepth: 2,
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children: [
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"/help/guides/getting-started",
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"/help/guides/source-problems",
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"/help/guides/troubleshooting-problems",
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"/help/guides/source-migration",
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"/help/guides/creating-backups",
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"/help/guides/reading-local-manga",
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@ -28,7 +28,7 @@ Maintained by [Jays2Kings](https://github.com/Jays2Kings)
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This fork takes a new approach to the design of the base app along with several other enhancements.
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Some features include:
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* New Manga details screen and New Recents page
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* Dynamic Catagories
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* Dynamic Categories
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* Automatic background based on manga page
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## <img class="headerLogo" :src="$withBase('/forks/TachiyomiAZ/assets/logo.png')"> [TachiyomiAZ](/forks/TachiyomiAZ)
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@ -40,7 +40,7 @@ Maintained by [az4521](https://github.com/az4521)
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This hentai focused fork is based on **[TachiyomiEH](/forks/TachiyomiEH)**, it has most features and fixes from **Tachiyomi**, as well as features from **[TachiyomiJ2K](/forks/TachiyomiJ2K)**. It has decided to keep the old hamburger menu style of navigation, compared to the other forks that have moved to the new bottom navigation style.
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Some features include:
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* Built in sources of many popular hentai sources with addtional features.
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* Built in sources of many popular hentai sources with additional features.
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* Manga recommendations from My Anime List and AniDB
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* Grid view corner rounding configuration
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@ -1,70 +0,0 @@
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---
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title: Source problems
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description: Encountered an issue with a source? Here are resources to help you troubleshoot it.
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lang: en-US
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---
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# Source problems
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**This page is for when you encounter a problem with a source (built-in or extension).**
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::: danger It can be accompanied by these error messages:
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+ HTTP Error 5xx
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- HTTP Error 4xx
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+ java.security.cert.CertPathValidatorException
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- Page List is empty
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+ Unable to resolve host
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- unexpected url
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+ Attempt to invoke virtual method 'java.lang.String org.jsoup.nodes.Node.attr(java.lang.String)' on a null object reference
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:::
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## Diagnosis
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1. Try opening the manga in <Navigation item="webview"/>. If there is **CAPTCHA**, solve it and see if it helped.
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1. Change your internet connection (*switch to Wi-Fi, mobile data or a VPN, use a "What's my IP" site to confirm your IP has changed*), then try again.
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1. Ask other users to try the action that gives you the error.
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::: tip Bonus step
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Try the latest Preview version, your issue may have been fixed. Also check versions of your extensions.
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:::
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If any of these help go to [it only happens to me](#it-only-happens-to-me).
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If it's not just you, go to [everyone is having this problem](#everyone-is-having-this-problem).
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### It only happens to me
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You may be getting a **CAPTCHA**, may have been IP-banned, or some other counter-measure that website owners deploy against programs like **Tachiyomi**. If that is the case, there is probably nothing that can be done about that. Some of them (like **CAPTCHA**) have to be manually solved, some are temporary (IP bans).
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**Workarounds that can lower chance of it happening again:**
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* Don't use downloads with the source.
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* Have less manga in library from the source.
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::: tip
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All of the above are very imprecise and fuzzy rules, because each site has their own, non-public limits and triggers.
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:::
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### Everyone is having this problem
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In this case it is a problem with the site.
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1. Have a look at open issues [for the app](https://github.com/inorichi/tachiyomi/issues) and/or [extensions](https://github.com/inorichi/tachiyomi-extensions/issues).
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1. It may have been fixed already, but not released yet, so look at closed issues ([app](https://github.com/inorichi/tachiyomi/issues?q=is%3Aissue+is%3Aclosed) / [extensions](https://github.com/inorichi/tachiyomi-extensions/issues?q=is%3Aissue+is%3Aclosed)) issues as well.
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1. If you can't find the issue there, open a new one.
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## Solving a CAPTCHA <Badge text="0.9.0 +" vertical="middle"/>
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**Please note that WebView is not the same as using your browser.**
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You can open **WebView** in two of the following ways:
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* If you already have a manga in **Library**
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* Open the manga in **Library**, then click on the <Navigation item="webview"/> on the **INFO** tab.
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* If you don't have manga in **Library**
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* Go to <Navigation item="browse"/> and click on **BROWSE** beside the source. Then open a manga and click on <Navigation item="webview"/>.
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Once in **WebView**, you will see a webpage and a bar on top with an arrow at the left side, pointing to the left edge of your screen.
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If there is no **CAPTCHA** on the webpage, initiate one by tapping a manga title, if possible. Once a **CAPTCHA** is shown, solve it. After that, use the aforementioned back arrow on the bar at the top of your screen to go back to your manga. Please do not use the back button on your phone as it does not work as expected.
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::: tip
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If **WebView** doesn't work for you, please update the **Android System WebView** app through [Play Store](https://play.google.com/store/apps/details?id=com.google.android.WebView), then go to [Developer Options](https://developer.android.com/studio/debug/dev-options) in your phone's settings and set **WebView Implementation** to *Android System WebView*. If *Android System WebView* doesn't work, set **Google Chrome** as default in **WebView Implementation**.
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:::
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<figure class="centered">
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<img :src="$withBase('/help/guides/source-problems/assets/WebView-Open.jpg')">
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</figure>
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87
src/help/guides/troubleshooting-problems.md
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87
src/help/guides/troubleshooting-problems.md
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@ -0,0 +1,87 @@
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---
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title: Troubleshooting problems
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description: Encountered an issue with a source? Here are resources to help you troubleshoot it.
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lang: en-US
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---
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# Troubleshooting problems
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**This page is for when you encounter a problem with a source extension.**
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::: danger It can be accompanied by these error messages:
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+ HTTP Error 5xx
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- HTTP Error 4xx
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+ java.security.cert.CertPathValidatorException
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- Page List is empty
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+ Unable to resolve host
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- unexpected url
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+ Attempt to invoke virtual method 'java.lang.String org.jsoup.nodes.Node.attr(java.lang.String)' on a null object reference
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- Failed to bypass Cloudflare
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:::
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## Diagnosis
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* Verify your extensions are up to date. (<Navigation item="browse"/> → Extensions, make sure no extensions have an update button)
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* Check if Tachiyomi has an update (<Navigation item="more"/> → <Navigation item="about"/> then click **Check for updates**)
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* Try opening the manga in <Navigation item="webview"/>. If there is [CAPTCHA](#solving-a-captcha), solve it and see if it helped.
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* Change your internet connection (*switch to Wi-Fi, mobile data or a VPN, use a "What's my IP" site to confirm your IP has changed*), then try again.
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* Ask other users to try the action that gives you the error.
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* Check if the source is either down, or is having issues in a browser.
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* Press the retry button in the middle of your manga page if one exists.
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* Try the following at <Navigation item="more"/> → <Navigation item="settings"/> → <Navigation item="settings_advanced"/>
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* Clear Cache
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* Clear Cookies
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* Clear Database
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* If your downloads are getting stuck, try deleting the queue and trying again.
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* Force close Tachiyomi and reopen it.
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::: tip Bonus step
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Try the latest Preview version, your issue may have been fixed.
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:::
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If any of these help, go to [it only happens to me](#it-only-happens-to-me).
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If it's not just you, go to [everyone is having this problem](#everyone-is-having-this-problem).
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If none of these help, try asking in our [Discord Server](https://discord.gg/tachiyomi)
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### It only happens to me
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You may be getting a **CAPTCHA**, may have been IP-banned, or encountered some other counter-measure that website owners deploy against programs like **Tachiyomi**. If that is the case, there is probably nothing that can be done about that. Some of them (like **CAPTCHA**) have to be manually solved, some are temporary (IP bans).
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**Workarounds that can lower chance of it happening again:**
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* Don't use downloads with the source.
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* Have less manga in library from the source.
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::: tip
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All of the above are very imprecise and fuzzy rules, because each site has their own, non-public limits and triggers.
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:::
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### Everyone is having this problem
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If the site is reachable and fully functional then there may be an issue with the extension or app.
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1. Have a look at open issues [for the app](https://github.com/inorichi/tachiyomi/issues) and/or [extensions](https://github.com/inorichi/tachiyomi-extensions/issues).
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1. It may have been fixed already, but not released yet, so look at closed issues ([app](https://github.com/inorichi/tachiyomi/issues?q=is%3Aissue+is%3Aclosed) / [extensions](https://github.com/inorichi/tachiyomi-extensions/issues?q=is%3Aissue+is%3Aclosed)) issues as well.
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1. If you can't find the issue there, open a new one.
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If the site is not reachable or having issues then all you can do is wait for the site to become functional again.
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## Solving a CAPTCHA
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**Please note that WebView is not the same as using your browser.**
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You must solve the **CAPTCHA** in WebView.
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How to Open WebView:
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1. Go to <Navigation item="browse"/> in the bottom navbar.
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2. Press the source you'd like to access.
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3. Press <Navigation item="webview"/>.
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<figure class="centered">
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<img :src="$withBase('/help/guides/troubleshooting-problems/assets/WebView-Open.jpg')">
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</figure>
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4. Complete CAPTCHA if one is present.
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5. Once done, press the Back Arrow at the top left to return.
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::: tip
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If **WebView** doesn't work for you, please update the **Android System WebView** app through [Play Store](https://play.google.com/store/apps/details?id=com.google.android.WebView), then go to [Developer Options](https://developer.android.com/studio/debug/dev-options) in your phone's settings and set **WebView Implementation** to *Android System WebView*. If *Android System WebView* doesn't work, try setting **Google Chrome** as default in **WebView Implementation**.
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:::
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