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Troubleshoot: WebView rewrite, minor changes (#524)

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* Troubleshoot: add updating webview to diagnosis, small changes

* Rewrite part about WebView

* Consistent item lists

* Fix 'implementation' and close c-tip

* Add 'the'

Co-authored-by: Andreas <andreas.everos@gmail.com>

* Reword a little to ease reading

Co-authored-by: Andreas <andreas.everos@gmail.com>

Co-authored-by: Andreas <andreas.everos@gmail.com>
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scb261 2021-02-04 08:49:16 +02:00 committed by GitHub
parent 1ce64734d6
commit 6454aa4ce5
1 changed files with 12 additions and 7 deletions
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src/help/guides/troubleshooting-problems.md
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@ -72,8 +72,9 @@ Backup your data, uninstall the app, then restore the data in the fresh install.
::::
## Diagnosis
* Verify your extensions are up to date. (<Navigation item="browse"/> → Extensions, make sure no extensions have an update button)
* Check if **Tachiyomi** has an update (<Navigation item="more"/> → <Navigation item="about"/> then click **Check for updates**)
* Verify your extensions are up to date (<Navigation item="browse"/> → **Extensions**, make sure no extensions have an **Update** button).
* Check if **Tachiyomi** has an update (<Navigation item="more"/> → <Navigation item="about"/> then click **Check for updates**).
* Verify that [WebView](#update-webview) is updated.
* Try opening the manga in <Navigation item="webview"/>. If there is a [Cloudflare](#solving-the-cloudflare-issue) protection, wait for it to load. If there is a [CAPTCHA](#solving-the-cloudflare-issue), solve it and see if it helped.
* Change your internet connection (*switch to Wi-Fi, mobile data or a VPN, use a "What's my IP" site to confirm your IP has changed*), then try again.
* Ask other users to try the action that gives you the error.
@ -132,13 +133,17 @@ You must solve the **Cloudflare** issue in **WebView**.
1. Once done, press the *Back Arrow* at the top left to return.
:::
### WebView not working?
If **WebView** doesn't work for you, please update the [Android System WebView](https://play.google.com/store/apps/details?id=com.google.android.webview) app.
## Update WebView
When you've updated go to [Developer Options](https://developer.android.com/studio/debug/dev-options) in your phone's settings and set **WebView Implementation** to `Android System WebView`.
To update **WebView**, you need to find what **WebView implementation** is used on your device. In general, default implementation depends on the Android version as follows:
* Android 10.0 and higher - [Android System WebView](https://play.google.com/store/apps/details?id=com.google.android.webview).
* Android from 7.0 to 9.0 - [Google Chrome](https://play.google.com/store/apps/details?id=com.android.chrome).
* Android 6.0.1 and lower - [Android System WebView](https://play.google.com/store/apps/details?id=com.google.android.webview).
::: c-tip
If `Android System WebView` doesn't work, try setting `Google Chrome` as the default **WebView Implementation** instead.
Users of Android 7.0 and higher can also see and change **WebView implementation** in [Developer Options](https://developer.android.com/studio/debug/dev-options).
:::
::: c-warning
Non-standard implementations like Firefox can lead to Tachiyomi not working correctly or in the worst-case crash. We recommend to set **WebView implementation** to [Android System WebView](https://play.google.com/store/apps/details?id=com.google.android.webview) or [Google Chrome](https://play.google.com/store/apps/details?id=com.android.chrome).
:::