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Code Issues Packages Projects Releases Wiki Activity

move common errors to troubleshooting + others (#351)

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37
src/help/faq/README.md
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@ -90,7 +90,7 @@ However, if you think you are on an outdated version, go to <Navigation item="mo
#### Why are automatic updates not working?
Cetain devices such as MIUI have very aggressive battery saving, which can kill the app in the background. To whitelist Tachiyomi from battery saver, go to <Navigation item="more"/> → <Navigation item="settings"/> → <Navigation item="settings_advanced"/> and click on **Disable battery optimization**.
Certain devices such as MIUI have very aggressive battery saving, which can kill the app in the background. To whitelist Tachiyomi from battery saver, go to <Navigation item="more"/> → <Navigation item="settings"/> → <Navigation item="settings_advanced"/> and click on **Disable battery optimization**.
### User Interface
#### Can I change the app language?
@ -229,41 +229,6 @@ It might be because the title is worded differently. Follow any of the steps bel
- Download the extension for that source from <Navigation item="browse"/> → **Extensions** if it exists, read [this](/help/faq/#which-sources-are-in-the-multi-source-extensions) for a list of which extensions contains what sources.
- Go to <Navigation item="browse"/> and tap on a source then search for the manga again.
#### What are some common errors?
##### `Java.lang Exception: Challenge not found`
Often this will be resolved by force-quitting and reopening **Tachiyomi**.
##### `Loader not implemented`
It means that the respective extension for the manga is not installed. To fix, install the extension for the manga. If it still doesn't work, uninstall then reinstall the extension again.
##### `Value Manga is licensed at data of type java.lang.String cannot be converted to JSONObject`
This means that the manga has been licensed and can no longer be read on that source. Try a different source to read the manga.
##### `HTTP error 403`
The source you selected may have **Cloudflare** protection on and is enforcing **CAPTCHAs**.
1. Find a manga in your library that is from the source you're trying to access.
1. Tap on the <Navigation item="webview"/>.
1. Complete the **CAPTCHA** if present and wait for the page to finish loading.
1. Press back rather than exiting the app and if that does not work, use the back arrow.
##### `App not installed`
You may encounter this if you're installing an official build over an existing **F-Droid** build due to differing signatures.
Backup your data, uninstall the app, then restore the data in the fresh install.
##### `Attempt to invoke virtual method 'com.hippo.unifile...`
This error can be caused by a variety of reasons, all to do with storage.
::: guide
- Most commonly it is caused by full storage, check to see if your device or SD Card is full
- **Tachiyomi** doesn't have access to SD card enabled in permissions for the app
- If you're downloading and this error pops up, that means the app might not be able to access the folder you're trying to download to.
- This may be because the folder is corrupted or does not exist. Use a file manager to check that the folder(s) actually exist and every folder in the sequence is available and accessible.
- The drive you're writing to is corrupted. Check using a file manager to see if it is accessible.
:::
### MangaDex
#### Why are there no results when searching?

35
src/help/guides/troubleshooting-problems.md
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@ -62,6 +62,39 @@ If the site is reachable and fully functional then there may be an issue with th
If the site is not reachable or having issues then all you can do is wait for the site to become functional again.
### What are some common errors?
:::: el-collapse
::: el-collapse-item title="Java.lang Exception: Challenge not found"
Often this will be resolved by force-quitting and reopening **Tachiyomi**.
:::
::: el-collapse-item title="Loader not implemented"
It means that the respective extension for the manga is not installed. To fix, install the extension for the manga. If it still doesn't work, uninstall then reinstall the extension again.
:::
::: el-collapse-item title="Value Manga is licensed at data of type java.lang.String cannot be converted to JSONObject"
This means that the manga has been licensed and can no longer be read on that source. Try a different source to read the manga.
:::
::: el-collapse-item title="HTTP error 403"
The source you selected may have **Cloudflare** protection on and is enforcing [CAPTCHA](#solving-a-captcha). Please complete the [CAPTCHA](#solving-a-captcha) to fix it.
:::
::: el-collapse-item title="App not installed"
You may encounter this if you're installing an official build over an existing **F-Droid** build due to differing signatures.
Backup your data, uninstall the app, then restore the data in the fresh install.
:::
::: el-collapse-item title="Attempt to invoke virtual method 'com.hippo.unifile..."
This error can be caused by a variety of reasons, all to do with storage.
- Most commonly it is caused by full storage, check to see if your device or SD Card is full.
- Check if **Tachiyomi** has access to the SD card. You can enable it in the android settings for app permissions.
- If you're downloading and this error pops up, that means the app might not be able to access the folder you're trying to download to. This may be because the folder is corrupted or does not exist. Use a file manager to check that the folder(s) exist and every folder in the sequence is available and accessible.
- The drive you're writing to is corrupted. Check using a file manager to see if it is accessible.
:::
::: el-collapse-item title="Cannot Access SD Card"
This error is typically caused by having a file or folder name that is too long. Android's file manager does not support filenames longer than 255 characters. If you know the file or folder name that is the culprit, you can connect your SD card to your computer and shorten it. Otherwise, delete the Tachiyomi downloads folder off of the SD Card.
:::
::::
## Solving a CAPTCHA
**Please note that WebView is not the same as using your browser.**
@ -87,3 +120,5 @@ When you've updated go to [Developer Options](https://developer.android.com/stud
::: guide Still not working?
If `Android System WebView` doesn't work, try setting `Google Chrome` as the default **WebView Implementation** instead.
:::