WSABuilds/Documentation/Fix Guides/Troubleshooting.md
2023-12-15 15:03:18 +00:00

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# Troubleshooting Your Issue
- ### Check if your issue is listed in the list of "Common Issues" below:
<picture><a href=""><img style="float: left;" src="https://img.icons8.com/external-soft-fill-juicy-fish/96/null/external-bug-coding-and-development-soft-fill-soft-fill-juicy-fish-2.png" width="60" height="60"/></picture><h2> &nbsp; Common Issues (Click Here)</h2></a></picture>
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- ### Still having the same issue after following a fixes guide in list of "Common Issues"?
- #### (For Windows 11 Users) Download WSA from the Microsoft Store or from [WSAPackages](https://github.com/MustardChef/WSAPackages) and test whether or not WSA is working.
- #### If the official version of WSA (from the Microsoft Store or [WSAPackages](https://github.com/MustardChef/WSAPackages)) does not work, please file a Feedback Hub report using the instructions below (click on the button to view instructions)
<details>
<summary><h4>Filing a Feedback Hub Report (click here):<h4></summary>
### Filing a Feedback Hub Report
I would very much recommend you to file a Feedback Hub report. Make sure you are logged into a Microsoft Account when filing a report. (You can only file a report using the official version)
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Instructions: (As shown by one of devs in WSA Development team at Microsoft)
<br />
![image](https://github.com/MustardChef/WSABuilds/assets/68516357/1969caa3-2f1d-4967-9166-6833e7509ba5)
![image](https://github.com/MustardChef/WSABuilds/assets/68516357/3a343513-896c-4f7d-b425-3e6ad9aac1a8)
![image](https://github.com/MustardChef/WSABuilds/assets/68516357/52cd8033-b8a9-4de0-a71e-d03e851a4736)
![image](https://github.com/MustardChef/WSABuilds/assets/68516357/dca7b5cb-887a-4436-a760-b65b2ba6b096)
### After Filing a Feedback Hub Report:
![image](https://github.com/MustardChef/WSABuilds/assets/68516357/14cd3785-8630-4368-b1b4-95edb08ed53e)
Also. After completing the report I would highly recommend you to open an issue on the WSA Github Repo (https://github.com/microsoft/WSA) with a link to your Feedback Hub report + full repro of the issue. This will help the dev team see the issue quicker.
I know that its a hassle, but it ensures that it gets some eyes on the issue in the quickest possible way.
</details>
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- ### Fix to your issue is not listed in the list of "Common Issues" or any of the above troubleshooting steps do not apply?
#### Open a Github Issue!
###### or
#### Join the Discord and seek assistance there!
[<img src="https://invidget.switchblade.xyz/2thee7zzHZ" style="width: 400px;"/>](https://discord.gg/2thee7zzHZ)