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7.8 KiB
7.8 KiB
Troubleshooting Your Issue
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Check if your issue is listed in the list of "Common Issues" below:
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Still having the same issue after following a fixes guide in list of "Common Issues"?
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(For Windows 11 Users) Download WSA from the Microsoft Store or from WSAPackages and test whether or not WSA is working.
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If the official version of WSA (from the Microsoft Store or WSAPackages) does not work, please file a Feedback Hub report using the instructions below (click on the button to view instructions)
Filing a Feedback Hub Report (click here):
Filing a Feedback Hub Report
I would very much recommend you to file a Feedback Hub report. Make sure you are logged into a Microsoft Account when filing a report. (You can only file a report using the official version)
Instructions: (As shown by one of devs in WSA Development team at Microsoft)
After Filing a Feedback Hub Report:
Also. After completing the report I would highly recommend you to open an issue on the WSA Github Repo (https://github.com/microsoft/WSA) with a link to your Feedback Hub report + full repro of the issue. This will help the dev team see the issue quicker.
I know that its a hassle, but it ensures that it gets some eyes on the issue in the quickest possible way.
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