WSABuilds/MagiskOnWSA/DLL/docs/Fixes/Google Play Issues.md
2024-04-03 20:28:44 +01:00

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## Issue 1: After signing in to your Google Account from the Play Store App, Play Store keeps crashing
### Preface:
##### This issue will prevent you from opening Play Store and effectively prevent the function of MindTheGapps/OpenGapps. This issue may usually occur after signing in. Known cases indicate that this issue is pretty common on newer hardware (12th or 13th Gen Intel Processors, for example)
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## Solution:
###### Step 1.
**Open Android Settings by pressing the Windows Key and "R" key, Open Run**
###### Step 2.
**Type wsa://com.android.settings, and then select OK.**
###### Step 3.
**Wait for Android Settings to load and open.**
###### Step 4.
**In Android Settings, click on the "Apps" Section and then click on "All Apps".**
###### Step 5.
**In the "All Apps" Section, find the "Google Play Services" app .**
###### Step 6.
**Click on the "Google Play Services" app, which should open a page with various different options for the app ("Permissions", "Notification", "Storage and Cache" etc.)**
###### Step 7.
**Click on "Storage and Cache"**
###### Step 8.
**Find the "Manage Space" button and click on it, which should popup a window reading "Google Play services storage"**
###### Step 9.
**Click on "Clear All Data" and done**
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## Issue 2: Could not sign-in. There was a problem connecting to play.google.com
### Preface:
##### This issue will prevent you from signing into Play Store and effectively prevent the function of MindTheGapps/OpenGapps. This issue may usually occur after updating. Known cases have occured after updating from a non Google Apps WSA build to a Google Apps build
![image](https://github.com/MustardChef/WSABuilds/assets/68516357/6491854b-9ad2-4e64-94ea-45e7b444cafe)
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## Solution: If you are using VPN, please disconnect it because VPN may make WSA fail to connect to VirtWifi.