WSABuilds/Documentation/Fix Guides/Post-Install Issues/Google Play Issues.md
2023-10-18 13:52:49 +01:00

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Issue: After signing in to your Google Account from the Play Store App, Play Store keeps crashing

Preface:

This issue will prevent you from opening Play Store and effectively prevent the function of MindTheGapps/OpenGapps. This issue may usually occur after signing in. Known cases indicate that this issue is pretty common on newer hardware (12th or 13th Gen Intel Processors, for example)

Solution:

Step 1.

Open Android Settings by pressing the Windows Key and "R" key, Open Run****

Step 2.

Type wsa://com.android.settings, and then select OK.

Step 3.

Wait for Android Settings to load and open.

Step 4.

In Android Settings, click on the "Apps" Section and then click on "All Apps".

Step 5.

In the "All Apps" Section, find the "Google Play Services" app .

Step 6.

Click on the "Google Play Services" app, which should open a page with various different options for the app ("Permissions", "Notification", "Storage and Cache" etc.)

Step 7.

Click on "Storage and Cache"

Step 8.

Find the "Manage Space" button and click on it, which should popup a window reading "Google Play services storage"

Step 9.

Click on "Clear All Data"


The issue should now be fixed





Issue: Could not sign-in. There was a problem connecting to play.google.com

Preface:

This issue will prevent you from signing into Play Store and effectively prevent the function of MindTheGapps/OpenGapps. This issue may usually occur after updating. Known cases have occured after updating from a non Google Apps WSA build to a Google Apps build

image


Solution:

Internet is working on other app in WSA?


Step 1:

Turn WSA off through the Windows Subsystem For Android Settings app

Step 2:

Open up your favourite VPN and connect to a server. You can use any VPN for this. VPNs recommended: ProtonVPN, AtlasVPN

Step 3:

Turn on WSA and open Play Store.

Step 4:

You should now be able to log in to Google Play and hopefully download apps!


Internet is not working on other app in WSA?

Take a look at the Internet Fixes Guide


Have futher question or need help?

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