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WSABuilds/Documentation/Fix Guides/Pre-Install Issues/Specified Logon Error.md
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WSABuilds      

Issue: A Specified Logon Session Does Not Exist

Preface:

This issue occurs when you are not installing WSA from an admin account. This is due to the limitations of installing unsigned MSIX on non-Admin accounts.

Example:

image

Solution:


Make sure that the account that you are installing from is a Windows Administrator account.

To check:

  • 1. Open CMD
  • 2. Type net localgroup administrators and press enter
  • 3. Check if the account you are installing from, exists in the list of accounts in the "administrators" localgroup.
  • 4. If it does not, then you are not installing from an admin account.

Make sure that you run run.bat as Administrator.

Make sure that you run Install.ps1 as Administrator.