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58 lines
2.6 KiB
Markdown
58 lines
2.6 KiB
Markdown
# Troubleshooting Your Issue
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- ### Check if your issue is listed in the list of "Common Issues" below:
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<picture><a href=""><img style="float: left;" src="https://img.icons8.com/external-soft-fill-juicy-fish/96/null/external-bug-coding-and-development-soft-fill-soft-fill-juicy-fish-2.png" width="60" height="60"/></picture><h2> Common Issues (Click Here)</h2></a></picture>
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---
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- ### Still having the same issue after following a fixes guide in list of "Common Issues"?
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- #### (For Windows 11 Users) Download WSA from the Microsoft Store or from [WSAPackages](https://github.com/MustardChef/WSAPackages) and test whether or not WSA is working.
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- #### If the official version of WSA (from the Microsoft Store or [WSAPackages](https://github.com/MustardChef/WSAPackages)) does not work, please file a Feedback Hub report using the instructions below (click on the button to view instructions)
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<details>
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<summary><h4>Filing a Feedback Hub Report (click here):<h4></summary>
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### Filing a Feedback Hub Report
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I would very much recommend you to file a Feedback Hub report. Make sure you are logged into a Microsoft Account when filing a report. (You can only file a report using the official version)
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</br>
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Instructions: (As shown by one of devs in WSA Development team at Microsoft)
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</br>
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![image](https://github.com/MustardChef/WSABuilds/assets/68516357/1969caa3-2f1d-4967-9166-6833e7509ba5)
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![image](https://github.com/MustardChef/WSABuilds/assets/68516357/3a343513-896c-4f7d-b425-3e6ad9aac1a8)
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![image](https://github.com/MustardChef/WSABuilds/assets/68516357/52cd8033-b8a9-4de0-a71e-d03e851a4736)
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![image](https://github.com/MustardChef/WSABuilds/assets/68516357/dca7b5cb-887a-4436-a760-b65b2ba6b096)
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### After Filing a Feedback Hub Report:
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![image](https://github.com/MustardChef/WSABuilds/assets/68516357/14cd3785-8630-4368-b1b4-95edb08ed53e)
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Also. After completing the report I would highly recommend you to open an issue on the WSA Github Repo (https://github.com/microsoft/WSA) with a link to your Feedback Hub report + full repro of the issue. This will help the dev team see the issue quicker.
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I know that its a hassle, but it ensures that it gets some eyes on the issue in the quickest possible way.
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</details>
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---
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- ### Fix to your issue is not listed in the list of "Common Issues" or any of the above troubleshooting steps do not apply?
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#### Open a Github Issue!
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###### or
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#### Join the Discord and seek assistance there!
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[<img src="https://invidget.switchblade.xyz/2thee7zzHZ" style="width: 400px;"/>](https://discord.gg/2thee7zzHZ)
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