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WSABuilds/Documentation/Fix Guides/Troubleshooting.md
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Troubleshooting Your Issue

  • Check if your issue is listed in the list of "Common Issues" below:

  Common Issues (Click Here)

  • Still having the same issue after following a fixes guide in list of "Common Issues"?

    • (For Windows 11 Users) Download WSA from the Microsoft Store or from WSAPackages and test whether or not WSA is working.

    • If the official version of WSA (from the Microsoft Store or WSAPackages) does not work, please file a Feedback Hub report using the instructions below (click on the button to view instructions)

    Filing a Feedback Hub Report (click here):

    Filing a Feedback Hub Report

    I would very much recommend you to file a Feedback Hub report. Make sure you are logged into a Microsoft Account when filing a report. (You can only file a report using the official version)


    Instructions: (As shown by one of devs in WSA Development team at Microsoft)


    image image image image

    After Filing a Feedback Hub Report:

    image

    Also. After completing the report I would highly recommend you to open an issue on the WSA Github Repo (https://github.com/microsoft/WSA) with a link to your Feedback Hub report + full repro of the issue. This will help the dev team see the issue quicker.

    I know that its a hassle, but it ensures that it gets some eyes on the issue in the quickest possible way.

  • Fix to your issue is not listed in the list of "Common Issues" or any of the above troubleshooting steps do not apply?

    Open a Github Issue!

    or

    Join the Discord and seek assistance there!